Dentist- Tips for a Successful Skype Interview

The best associate dentist for your office may be practicing out of area right now. This is a common obstacle in all healthcare recruiting but it is now easier than ever to connect with that talent pool. Video or Skype interviews have begun to replace or supplement in-person interviews.  The technology reduces travel and other expenses associated with conducting interviews in person.  The following are some tips to help both the interviewer and the candidate make the best first impression.

1. Be familiar with the technology you are using—download the program ahead of time, and do a test run with a friend.  Skype is one of the more common software programs being used, but as with any technology, it’ll be much better to work out the technical kinks on the front end before starting the interview.
2. Make sure you look into the camera.—if you are looking at the screen, you are not making direct eye contact with the person with whom you are communicating.  This can be just as damaging for a video interview as it would be if you were sitting across a table from someone.
3. Be mindful of your background and lighting—put yourself in an area with little to no background noise, and be mindful of potential interruptions.  Also be aware of what the person will see behind you.  It is best to avoid stark white walls and busy backgrounds.  Test the lighting in the area where you will interview ahead of time to make sure it is flattering. 
4. Adjust the camera ahead of time—you want the camera to show your head, shoulders, and hands.  You need to be able to communicate fully, so this includes being able to transmit and receive nonverbal cues.
5. Dress for success—dress for a video interview the same way you would if you were meeting the person at the office.  Dark colors with a touch of color are the safest and look best on camera.
6. Username—the same rule that applies to email addresses applies for video interviews.  Make sure your username and profile picture are professional.
7. Have a script—having notes in front of you can prevent awkward silences and keep the conversation on track.

These are just a few of many tips available on the web for successful interviews. 

Check out the following websites for more information about nailing your next video interview:

For Job Seekers:

http://www.cbsnews.com/8301-505125_162-47541444/ace-your-skype-job-interview-14-smart-tips/

http://www.forbes.com/sites/deborahsweeney/2011/08/15/4-tips-for-skype-interview-success/

http://www.huffingtonpost.com/ming-chen/7-deadly-skype-interview-_b_1274107.html?view=print&comm_ref=false

For Interviewers:

http://www.inc.com/guides/201103/4-tips-for-conducting-a-job-interview-using-skype.html

http://mobileoffice.about.com/od/webconference-how-tos/a/How-To-Use-Video-And-Web-Conferencing-For-A-Job-Interview.htm

Contributed by Morgan Pace, Senior Regional Account Executive/Dental Recruiter.  To Contact Morgan, call 540-491-9102, or email at mpace@etsdental.com.

The Key to a SUCCESSFUL Private Practice

As a dentist, your main focus is to be able to take care of the oral health of the patients you serve. The clinical scope of your job is broad, and it is what you spend the majority of your time in the office each day doing. It is, after all, why you went to dental school and what pays the bills.

In private practice, the job of a dentist does not end there. One must also be a businessman/woman in order to successfully run a dental practice. This involves hiring and overseeing staff, implementing systems that will allow you to chart treatment, running an accounting department to bill patients, paying expenses and employees, all while making sure that you are keeping expenses lower than revenues in order to insure a profit margin that allows you to live the life you want.

This leads me to one of the most important hats a dentist wears in running a successful practice. Being a salesman! Selling treatment plans is the key to achieving the financial viability of a successful practice. This can be daunting and it is the part of private practice that many dentists know the least about and dread the most. It does not have to be that way.

The concept of how to be successful in achieving a high rate of treatment acceptance is actually quite simple and is based on what is found to be a common denominator in the successful sales people across all businesses. It is asking the right questions or asking the “Golden Question.”*

Rather than talking and talking and having your patient glaze over, you need to ask: “When you think about proceeding with treatment, what are your main concerns?"*. Having the answer to this empowers you to be able to address what is most important to the patient. If one understands their patients’ concerns clearly and addresses them succinctly as they discuss treatment, their case presentation conversations become amazingly effective.

*http://blog.6monthsmiles.com/?p=73, “The Golden Question for Case Presentation” by Dr. Ryan Swain.


Written by Gary Harris, Dental Specialist Recruiter at ETS Dental. You can reach Gary at (540) 491-9115 or gharris@etsdental.com. Check us out at www.etsdental.com.