Wednesday, April 23, 2014

Bits of Wisdom

In speaking with Dental Practice Owners and Dentists who are seeking employment or other practice opportunities, we find ourselves, as recruiters and consultants, saying a lot of the same things.  ETS Dental’s team would like to share with you some top bits of advice.

For Dental Job-Seekers
  • Don't compare your offer to your friend/colleague’s offer or contract. He or she will likely inflate or lie about it.
  • Don't move to Southern California.
  • 4 out of 5 practices pay on collections. It’s just a fact.  Don’t limit your options based on this factor alone.
  • High compensation percentages are great, but always remember that 40% of zero = ZERO.
  • When considering geographic location, think about what you're really looking for. Do you need to be in "x" (major city) everyday, or just have access to that major city?
  • Never pay to find a job, unless you’re a professional athlete.
  • Be responsive to potential employers when they reach out to you.
  • Keep track of the practices, groups, and companies to which you apply.  It’s embarrassing when you’re called and you don’t know who you are talking to.
  • The grass will always appear greener on the other side, but very often it is not the case.
  • Don’t pretend to be a contract expert.  Get advice from experienced professionals when needed.
  • Practices are not good or bad because they are “corporate” or “private.”  Individual office management is mostly the reason practices are good or bad places to work.
  • Do you want to be a little fish in a big pond or a big fish in a little pond?
  • What is more important to you? Location or opportunity?

For Hiring Practices/Practice Owners
  • Don't hire an associate to allow yourself more time off or fewer days per week and expect to make the same (or more) money.
  • Great associates or partners are not found or hired in a matter of days.  It takes at least a few months.
  • Listen to your office staff when making new hires.  If your team can’t stand your prospective associate, it will not go well very quickly.
  • Don’t pretend to be a contract expert.  Get advice from experienced professionals when needed.
  • The best talent is not necessarily local talent.  Be open to out of town prospects.
  • Old dogs can learn new tricks. It just happens differently.
  • The hardest associate to hire and keep happy is your very first associate.
  • Hire the best for your practice, not the first available.
  • You get what you pay for.
  • Personalities can't be changed, but clinical skills can be learned.

Posted by Carl Guthrie, Senior Dentist Recruitment Consultant with ETS Dental. To find out more, call Carl at (540) 491-9104 or email at

Wednesday, April 9, 2014

Bridging Generational Gaps in 2020

As we move towards the 2020 workforce, companies face an interesting demographic dynamic in terms of talent acquisition - a workforce comprised of millennials, Gen Xers, baby boomers and traditionalists. While each of these groups has their own generational differences, the most notable are the expectations and approaches to work between millennials, who will make up the majority of the workforce, and baby boomers. With the latest Bureau of Labor Statistics Occupational Outlook handbook projecting total employment to increase by 15.6 million jobs between 2010 to 2020, generational differences will become an additional component of diversity relations at the workplace. Recruiters and hiring staff must learn to recognize the combined value, perspectives and impact of successfully integrating these distinctly different generations into an organization's teams, ultimately improving the company's ability to develop solutions, products and services for the future.

Millennials entering the workforce have frequently been characterized as individuals born between 1980 and 2000, who are entitled, lazy, job-hoppers, overly ambitious and unaware of business etiquette. Regardless of how accurate these descriptions are, this generation has demonstrated that it is in search of meaning and purpose. "Millennials want more than just a job; they seek careers that hold their attention and fulfill their ambition, all while providing competitive pay and work-life balance," says Suzanne Rice, director of U.S. franchise development for MRINetwork. "They want to work for companies that have a reputable brand, as well as products and services of which they can be proud. Unlike older generations, that didn't have the same access to technology, millennials are driven by out-of-the-box thinking, collaborative approaches to solutions and the ability to leverage the fastest, most efficient means of accomplishing goals."

Baby Boomers
A growing number of workers age 55 to 64 are continuing to work longer, yet in 2020 this generation of workers will only make up about 20% of the workforce. They have an entirely different approach to work than millennials and are often characterized as conscientious, dedicated, independent-minded workers that enjoy working alone on projects and then rejoining the team to reveal results. "Baby boomers can find it difficult to work with millennials, because they don't understand the younger generation's need for coaching, mentorship and collaborative work," says Rice. "They grew up in a time of stability, economic prosperity and opportunity when higher education and wider career options were becoming more accessible. Parents were away from the home more and children became latch-key kids. As a result, this generation tends to have a work ethic that is focused on self-reliance, paying your dues, putting in overtime and doing everything needed to accomplish tasks."

Despite the generational differences, millennials and baby boomers do have things in common. Both groups are focused on excellent job performance, and that can work to an organization's advantage. Millennials bring technology savvy and work efficiencies that can benefit companies. Baby boomers have the ability to provide millennials with insight on work etiquette, the company's culture and career tracking by demonstrating clear paths for advancement in the company. This type of relationship satisfies millennials' need for ongoing training, mentorship and collaboration, while providing baby boomers with job stability and value as experienced employees. Companies end up with improved work synergies and succession planning for the organization's future leaders.

We face an interesting paradox as the industry ushers in the next generation of workers. Adds Rice, "Recruiters and hiring managers will have to become knowledgeable about the different expectations of millennials and baby boomers, providing them with the growth opportunities they seek, while also leveraging their generational differences to create effective teams that can lead companies forward."

ETS Dental is a Dental Recruiting firm specializing in finding and placing General Dentists, Dental Specialists, and Dental Staff throughout the United States.