Dentist Cover Letters

Popular opinion varies on the importance of cover letters in the hiring process. Fewer than 25% of Dentists include a former cover letter when applying for a job, yet this is often the only way for a job seeker to tailor his or her achievements to suit the hiring practice. It is important to remember that CVs and resumes highlight achievements but do not tell the whole story. Cover letters can add a touch of personality and humanity to help a job seeker stand out among the pile of CVs.

When writing a cover letter, keep in mind that all cover letters should:

• Explain why you are interested in the position and why you are looking for a job

• Include how you became aware of the position or why you contacted them if you are not aware that they have a position to offer.

• Express your personality, communication skills and motivation.

• Highlight components of your background that would be particularly suited to the practice or the particular position.

• Convince the hiring dentist to take another look at your CV.


Brevity is important. While you want to effectively highlight your best qualities you must keep in mind that the reader likely has little time to dedicate to sifting through applicant information. Your cover letter must never exceed one page in length and is generally most effective if confined to three to four paragraphs.

This first paragraph should be a general introduction. This is where you should explain your interest, reveal how you came to be aware of the position, and summarize why you could be a good match.

The second paragraph should be all about you. This is where you highlight your accomplishments, tell your story, explain your motivation and add personality. Don’t be afraid to get somewhat personal as long as you remain generally professional. This can be a tricky balance. If you cannot keep this to one paragraph, you can consider splitting into two.

The third paragraph is all business. This is where you ask for the job interview. Explain the follow up steps that you indicate to take. If you will be visiting the area soon, include the dates here. Be sure to close by thanking the hiring dentist for his time.

While drafting a cover letter, keep in mind that the hiring authority will judge your communication skills. Be sure to abide by the format of a formal business letter. Also, have a friend proofread your letter.

A sample cover letter is available at this link to our earlier blog on dentist cover letters.

Written by Morgan Pace, Dental Recruiter for Southeast states. You can reach Morgan at (540) 491-9102 or mpace@etsdental.com.Find out more at www.etsdental.com.

Five Things to Consider Before and After Writing a Cover Letter

BEFORE:
1. Specificity
Research the practice to which you are applying. Address the doctors, staff, or hiring authority by name. If possible, at some point in your letter you could even mention what you know about this particular practice’s environment that appeals to you professionally as a potential employee.

2. Confidence
Who are you and why are you writing a cover letter to this practice? State what you are looking for and what you can immediately bring to the table.

3. Sell your experience
Briefly touch on experiences with specialty clinics, conferences, lectures, research, externships, residencies, school organizations, professional organizations, certifications, teaching, or continued education. You may even want to mention your undergraduate degree or a previous work experience, if they are relevant to the position for which you are applying.

4. What’s in it for you?
Not only do you want to show the practice what’s in it for them, but you also want to illustrate how this practice will benefit you as a professional in your field. What do these goals say about your work ethic and personality?

5. Sell your virtues
Throughout your letter, you want to clearly explain why it would benefit the practice to hire you. Express your passion for your field by highlighting traits and skills you posses that make you an invaluable asset to the organization. For example, what skills do you have with communication, business, or management?

AFTER:
1. Consistency
In just a few short paragraphs, you are trying to convince a company that you are the best choice for a potential hire. Disperse your virtues throughout the letter as they are relevant to your experiences and future goals. Consistency in purpose will balance your letter and make it easier, more enjoyable to read, and more impressive.

2. Concise wording
Brevity is the key, as it will allow you to more easily insinuate self-confidence and purpose within your letter. Avoid clichés and redundancy in your wording, and try to use fresh verbs and adjectives.

3. Contact information
In your closing paragraph, include a sentiment regarding your availability and the different methods of contact, which should include a phone number and email address. Detailing your specific times and methods of availability denotes professionalism and a sincere interest in speaking further with your potential employer.

4. Clean, simple formatting
Break up your paragraphs so that each one addresses one or two points and contains no more than five sentences. Look up proper formatting for formal letters so that you know where to put dates, names, addresses, or contact information.
5. Correct grammar and spelling
The editing process may be daunting, but proof-reading is essential for an impressive cover letter. When you’ve spent so much time writing, it can be invaluable to get a fresh perspective from a friend, peer, or family member; new eyes may be able to spot a mistake that you’ve overlooked and small technical errors could break your chances for an otherwise well-deserved interview.

Dental School Graduates - How to Find a Job Coming Out of Dental School

Congratulations! Now it is time to start putting all that education to use, but finding a job is a lot different than applying to programs. Do you know how to get started?

What To Have

A Plan.
Do you know where you want to be in five years? Do you want your first job to put you on the path to partnership or ownership? Are you more concerned with gaining experience than paying down student loans? You need to know where you want to go before you can decide how to get there. Obviously location is important, but don't waste the crucial first years of your career in order to live in the heart of the city. 

The best jobs are often outside the primary markets where there is less competition for patients. Here is great blog outlining the best areas in which to work: Where are the Jobs?’. 

If you are considering a cross-country move, you may want to consider the income potential offered in different regions. This blog article breaks dentist income down by area: What Can an Associate Dentist Earn. 

If you absolutely have to live and work in a saturated market, here are some strategies to help you land a job: Saturated or Difficult Markets.

Be sure to set realistic income expectations. There are several good sources covering realistic dentist earnings. Here is our overview: How Much do Dentists Make?

The Levin Group publishes an annual survey in Dental Economics. The 2013 version can be downloaded here: Levin Group Survey.


A CV and Cover Letter.
Most applicants do not get an interview. Your CV and Cover Letter may be your only platform to distinguish yourself from the competition. It is hard to stand out from the crowd without experience but the way you highlight your strengths can set you apart. Did you take any electives or win any awards to recognition? Did you graduate in the top quarter of your class, attend CE outside of school, volunteer in a community clinical or on a dental mission trip? Be sure to highlight those experiences.

Here is an example of a well-written cover letter: Cover Letter Sample.

And here are instructions on writing your CV/resume: Resume for Dentists.

The Right Clothes
It is better to overdress than underdress. Your future boss will want to know that you take your career seriously. Does your interview outfit make you look like a doctor? This is not the time to go for personality. That can come through later. If your clothes give the wrong first impression, it will take a major effort to regain credibility

What To Do

Finding Openings.
Networking has always been the most effective method for finding open positions, but it is not always practical to meet with every dentist in the area and attend every dental meeting. The internet can be a great tool for finding position. Your dental school and local association may have classifieds, but you will likely find that the listings are limited. Here are several comprehensive sources for dentist jobs:

·         ETS Dental Job Listings

·         Indeed.com Job Listing Aggregator

·         DentalTown Classifieds

Interviewing.

The Telephone Interview

• Return your phone messages and emails promptly. It speaks to your motivation, interest, and courtesy. Don't let returning phone calls or emails become an issue or an obstacle to getting an interview. Even if you don't think you will be interested in an opportunity, return the call. On more than one occasion we have seen a candidate get a call from Practice B when he was already talking with Practice A. The candidate puts off returning the call to Practice B. Two or three weeks later, the opportunity with Practice A does not work out and now Practice B will not consider the candidate because no calls have been returned.
• Your main goal in a telephone interview is to get a face-to-face interview.
• Ask for the interview. Take the initiative to set a time. Say something like, "From what you have told me, I would be very interested in meeting with you and coming to see your practice. When would be good for you?"
• Smile- even on the phone. You really can tell when someone is smiling.

·         Here is some additional reading on phone interviews: Tips for Phone Interviews.

The In-Person Interview:
Don't go in blindly. Be sure to prepare in advance. Look over this article the night before: Preparing for the Interview.

• Treat the staff with courtesy and respect. A practice owner often feels like his or her staff is like a family and will listen to their opinions, especially if they are negative. On more than one occasion, we have seen excellent candidates not offered an opportunity because they treated a staff member poorly.
• Smile and show some enthusiasm. More candidates are hired because of their personalities and positive attitudes than because specific clinical skills. One high-end cosmetic practice told us they had interviewed six different dentists. They hired the candidate who smiled and appeared to truly enjoy being a dentist, passing on more experienced candidates with less personality and enthusiasm.
• Show sincere interest in the hiring dentist's situation. Understand that the dentist needs to solve a problem. Maybe the practice just lost a key associate or partner. Maybe the practice is growing and cannot keep up with patient demand. Maybe the dentist needs someone to take over the practice when he or she retires. You need to get a clear understanding of the dentist's true motivation for adding an associate. Once you truly understand the needs of the hiring dentist, you can mutually determine if you are the solution.
• Send a thank you note after the meeting. Here is a great example of a post-interview thank you: Thank You Note.

Still nervous? Here is a full blog post on interviewing: Interview Tips.

Reviewing Contracts.
A good overview of contracts may be found here (the most relevant information is on the last page of the article): Compensation Considerations.

Do you have all the information you will need in order to make an informed decision? What to Know Before You Accept an Associate Position 

Not satisfied with the offer? Don't be afraid to ask for more. Here are some tips on Negotiating Your Offer.


Finding a job can be an intimidating process. I hope these resources will help make the process easier. Please feel free to call us should you have any questions. We are always happy to help. For more updates, tips, and helpful information, follow us on our Facebook fan page, Twitter, LinkedIn or on our blog.

Posted by Morgan Pace, Vice President and Senior Dental Recrutier with ETS Dental. To find out more, call Morgan at (540) 491-9102 or email at mpace@etsdental.com.

Electronic Cover Letters

Attached you will find my resume. I have 7 years of Medical Receptionist experience but no dental office experience.  I read that you need to have dental office experience and I don not have that but still feel that I would be a good choice for the job. Thank you for looking at my resume.

Writing a cover letter can be tough.  However, it is an important to getting your foot in the door.  Above is a cover letter that I recently received.  Yes, that is it, spelling error and all.  Honestly, I did not even open this individual’s resume, but it did get me thinking about what other individuals need to do to improve their chances at getting the attention of a potential employer.

In this day and time, the cover letter is especially crucial since communication is electronic.  When your resume is an attachment, this is your first chance to make an impression on a potential employer.  Unless you are copying and pasting your resume into the emails, which I do not recommend, your resume is not staring the reader in the face.

So, what can you do to stand out and get the reader’s attention?

First, address the reader.  Now, in this person’s defense, she was applying to a blind ad.  She could have, however, addressed the email to the hiring manager or with a “Dear Doctor”.

Next, let the reader know which position you are interested in.  They could have more than one opportunity available.

Then, focus on the positives.  The phrase that jumps out at me in this letter is “no dental office experience” a requirement for the position.  She even goes on to say that she read that it is a requirement.  Focus on what you have. 

A few other points to hit on in the body of this email, spell out simple numbers.  Spell check is a wonderful thing-use it.

Finally, there is no way to contact this individual in the email.  What if the attachment does not work?  Always, always, always include contact information! 

Below is a simple letter that would have made a much better impact for the job seeker.

Dear Doctor or Hiring Manager,

Attached you will find my resume for the opening you have available for a dental receptionist.  I have seven years of experience working in the medical field as a receptionist.  I am computer savvy and have strong customer service skills; I believe that my skills would transfer well into your practice and would welcome the chance to interview for your opening.  Please feel free to call me at (xxx)xxx-xxxx if you have any questions or would like to schedule a time to meet.

Thank you for your time and consideration.

Regards,

Your Name

A few extra minutes and minimal work can mean the difference between your resume getting deleted or you scoring the interview.  Take your time!  Happy job hunting!


Tiffany Worstell is a nationwide Recruiter for Dental Staff at ETS Dental. She can be reached at tworstell@etsdental.com or 540-491-9112. ETS Dental is a Dental Recruiting firm specializing in finding and placing General Dentists, Dental Specialists, and Dental Staff throughout the United States. www.etsdental.com

Dental Residents - How to Find a Job Coming Out of your AEGD or GPR

Congratulations! After spending your whole life in school and residency you can finally see the end in sight. Now it is time to start putting all that education to use but finding a job is a lot different than applying to programs. Do you know how to get started?

This is an attempt to provide a centralized resource to help you land a job.

Step 1. Make a Plan.
As outlined in the following blog link, the key is to be flexible. It is best to determine what your options are before narrowing your focus on the best fit. Job Hunt Tips.

Obviously location is important, but don't waste the crucial first years of your career in order to live in the heart of the city. Here is an overview of area limitations on a job market: Where are the Jobs?, and a real-life example is outlined here: The Grass is Always Greener. If you absolutely have to live and work in a saturated market, here are some strategies to help you land a job: Saturated or Difficult Markets.

Step 2. Prepare Your CV and Cover Letter.
Generally speaking, CV/resumes are overrated, as are cover letters. Still, they are a necessary evil when breaking into a job market. It is important to stand out from the crowd, but make sure that it is for the right reasons. You likely gained many marketable skills in residency. Did you place implants, get sedation certification, perform an full mouth rehabilitations? Be sure to highlight those experiences.
Here is an example of a well-written cover letter: Cover Letter Sample.
And here are instructions on writing your CV/resume: Resume for Dentists.

Step 3. Applying.
Here are several online sources for dentist jobs:

• ETS Dental Job Listings
• Indeed.com Job Listing Aggregator
• Careerbuilder
• DentalTown Classifieds

Step 4. Interviews.

The Telephone Interview:

• Return your phone messages and emails promptly. It speaks to your motivation, interest, and courtesy. Don't let returning phone calls or emails become an issue or an obstacle to getting an interview. Even if you don't think you will be interested in an opportunity, return the call. On more than one occasion we have seen a candidate get a call from Practice B when he was already talking with Practice A. The candidate puts off returning the call to Practice B. Two or three weeks later, the opportunity with Practice A does not work out and now Practice B will not consider the candidate because no calls have been returned.
• Your main goal in a telephone interview is to get a face-to-face interview.
• Ask for the interview. Take the initiative to set a time. Say something like, "From what you have told me, I would be very interested in meeting with you and coming to see your practice. When would be good for you?"
• Smile- even on the phone. You really can tell when someone is smiling.

Here is some additional reading on phone interviews: Tips for Phone Interviews.

The Face-to-Face Interview:
Don't go in blindly. Be sure to prepare in advance. Look over this article the night before: Preparing for the Interview.

• Treat the staff with courtesy and respect. A practice owner often feels like his or her staff is like a family and will listen to their opinions, especially if they are negative. On more than one occasion, we have seen excellent candidates not offered an opportunity because they treated a staff member poorly.
• Smile and show some enthusiasm. More candidates are hired because of their personalities and positive attitudes than because specific clinical skills. One high-end cosmetic practice told us they had interviewed six different dentists. They hired the candidate who smiled and appeared to truly enjoy being a dentist, passing on more experienced candidates with less personality and enthusiasm.
• Show sincere interest in the hiring dentist's situation. Understand that the dentist needs to solve a problem. Maybe the practice just lost a key associate or partner. Maybe the practice is growing and cannot keep up with patient demand. Maybe the dentist needs someone to take over the practice when he or she retires. You need to get a clear understanding of the dentist's true motivation for adding an associate. Once you truly understand the needs of the hiring dentist, you can mutually determine if you are the solution.
• Send a thank you note after the meeting. Here is a great example of a post-interview thank you: Thank You Note.

Still nervous? Here is a full blog post on interviewing: Interview Tips.

Step 5. Reviewing Contracts.
A good overview of contracts may be found here (the most relevant information is on the last page of the article): Compensation Considerations.
Do you have all the information you will need in order to make an informed decision? What to Know Before You Accept an Associate Position
Not satisfied with the offer? Don't be afraid to ask for more. Here are some tips on Negotiating Your Offer.

Step 6. What Can You Expect to Earn?
There are several good sources covering realistic dentist earnings. Here is our own: How Much do Dentists Make?
The Levin Group publishes an annual survey in Dental Economics. The 2013 version can be downloaded here: Levin Group Survey.
The ADA puts out its own numbers, also: ADA Income and Gross Billings.

Step 7. Plan Your Relocation.
If you need to relocate, be sure to plan it ahead of time. Here are a few key points to ponder as you plan: Relocation Tips.

Finding a job can be an intimidating process. I hope these resources will help make the process easier. Please feel free to call us should you have any questions. We are always happy to help. For more updates, tips, and helpful information, follow us on our Facebook fan page, Twitter, LinkedIn or on our blog.

Posted by Morgan Pace, Senior Dentist Recruitment Consultant with ETS Dental. To find out more, call Morgan at (540) 491-9102 or email at mpace@etsdental.com.

Dental Residents - How to Find a Job Coming Out of your AEGD or GPR

Congratulations! After spending your whole life in school and residency you can finally see the end in sight. Now it is time to start putting all that education to use, but finding a job is a lot different than applying to programs. Do you know how to get started?

This is an attempt to provide a centralized resource to help you land a job.

Step 1. Make a Plan.
As outlined in the following blog link, the key is to be flexible. It is best to determine what your options are before narrowing your focus on the best fit. Job Hunt Tips.

Obviously location is important, but don't waste the crucial first years of your career in order to live in the heart of the city. Here is an overview of area limitations on a job market: Where are the Jobs?, and a real-life example is outlined here: The Grass is Always Greener. If you absolutely have to live and work in a saturated market, here are some strategies to help you land a job: Saturated or Difficult Markets.

Step 2. Prepare Your CV and Cover Letter.
Generally speaking, CV/resumes are overrated, as are cover letters. Still, they are a necessary evil when breaking into a job market. It is important to stand out from the crowd, but make sure that it is for the right reasons. You likely gained many marketable skills in residency. Did you place implants, get sedation certification, and perform full mouth rehabilitations? Be sure to highlight those experiences.
Here is an example of a well-written cover letter: Cover Letter Sample.
And here are instructions on writing your CV/resume: Resume for Dentists.

Step 3. Applying.
Here are several online sources for dentist jobs:

• ETS Dental Job Listings
• Indeed.com Job Listing Aggregator
• Careerbuilder
• DentalTown Classifieds

Step 4. Interviews.

The Telephone Interview:

• Return your phone messages and emails promptly. It speaks to your motivation, interest, and courtesy. Don't let returning phone calls or emails become an issue or an obstacle to getting an interview. Even if you don't think you will be interested in an opportunity, return the call. On more than one occasion we have seen a candidate get a call from Practice B when he was already talking with Practice A. The candidate puts off returning the call to Practice B. Two or three weeks later, the opportunity with Practice A does not work out and now Practice B will not consider the candidate because no calls have been returned.
• Your main goal in a telephone interview is to get a face-to-face interview.
• Ask for the interview. Take the initiative to set a time. Say something like, "From what you have told me, I would be very interested in meeting with you and coming to see your practice. When would be good for you?"
• Smile- even on the phone . You really can tell when someone is smiling.

Here is some additional reading on phone interviews: Tips for Phone Interviews.

The Face-to-Face Interview:
Don't go in blindly. Be sure to prepare in advance. Look over this article the night before: Preparing for the Interview.

• Treat the staff with courtesy and respect. A practice owner often feels like his or her staff is like a family and will listen to their opinions, especially if they are negative. On more than one occasion, we have seen excellent candidates not offered an opportunity because they treated a staff member poorly.
• Smile and show some enthusiasm. More candidates are hired because of their personalities and positive attitudes than because specific clinical skills. One high-end cosmetic practice told us they had interviewed six different dentists. They hired the candidate who smiled and appeared to truly enjoy being a dentist, passing on more experienced candidates with less personality and enthusiasm.
• Show sincere interest in the hiring dentist's situation. Understand that the dentist needs to solve a problem. Maybe the practice just lost a key associate or partner. Maybe the practice is growing and cannot keep up with patient demand. Maybe the dentist needs someone to take over the practice when he or she retires. You need to get a clear understanding of the dentist's true motivation for adding an associate. Once you truly understand the needs of the hiring dentist, you can mutually determine if you are the solution.
• Send a thank you note after the meeting. Here is a great example of a post-interview thank you: Thank You Note.

Still nervous? Here is a full blog post on interviewing: Interview Tips.

Step 5. Reviewing Contracts.
A good overview of contracts may be found here (the most relevant information is on the last page of the article): Compensation Considerations.
Do you have all the information you will need in order to make an informed decision? What to Know Before You Accept an Associate Position
Not satisfied with the offer? Don't be afraid to ask for more. Here are some tips on Negotiating Your Offer.

Step 6. What Can You Expect to Earn?
There are several good sources covering realistic dentist earnings. Here is our own: How Much do Dentists Make?
The ADA puts out its own numbers, also: ADA Income and Gross Billings.

Step 7. Plan Your Relocation.
If you need to relocate, be sure to plan it ahead of time. Here are a few key points to ponder as you plan: Relocation Tips.

Finding a job can be an intimidating process. I hope these resources will help make the process easier. Please feel free to call us should you have any questions. We are always happy to help. For more updates, tips, and helpful information, follow us onour Facebook fan page,Twitter, LinkedIn or on our blog.

Posted by Morgan Pace, Vice President and Senior Dentist Recruitment Consultant with ETS Dental. To find out more, call Morgan at (540) 491-9102 or email at mpace@etsdental.com .

How to Find an Associate Dentist Job

Whether you are a dental student, an exiting resident, or just returning to the job market, the task of finding an associate dentist position can be daunting. This is an attempt to provide a centralized resource to help you land a job. For more updates, tips, and helpful information, follow up on our Facebook fan page, Twitter, or on this blog.

Step 1. Make a Plan.
As outlined in the following blog link, the key is to be flexible. It is best to determine what your options are before narrowing your focus on the best fit. Job Hunt Tips.

Obviously location is important, but don't waste the crucial first years of your career in order to live in the heart of the city. Here is an overview of area limitations on a job market: Where are the Jobs?, and a real-life example is outlined here: The Grass is Always Greener. If you absolutely have to live and work in a saturated market, here are some strategies to help you land a job: Saturated or Difficult Markets.

Step 2. Prepare Your CV and Cover Letter.
Generally speaking, CV/resumes are overrated, as are cover letters. Still, they are a necessary evil when breaking into a job market. It is important to stand out from the crowd, but make sure that it is for the right reasons.
Here is an example of a well-written cover letter: Cover Letter Sample.
And here are instructions on writing your CV/resume: Resume for Dentists.

Step 3. Applying.
Here are several online sources for dentist jobs:

• ETS Dental Job Listings
• Indeed.com Job Listing Aggregator
• Careerbuilder
• DentalTown Classifieds

Step 4. Interviews.

The Telephone Interview:

• Return your phone messages and emails promptly. It speaks to your motivation, interest, and courtesy. Don't let returning phone calls or emails become an issue or an obstacle to getting an interview. Even if you don't think you will be interested in an opportunity, return the call. On more than one occasion we have seen a candidate get a call from Practice B when he was already talking with Practice A. The candidate puts off returning the call to Practice B. Two or three weeks later, the opportunity with Practice A does not work out and now Practice B will not consider the candidate because no calls have been returned.
• Your main goal in a telephone interview is to get a face-to-face interview.
• Ask for the interview. Take the initiative to set a time. Say something like, "From what you have told me, I would be very interested in meeting with you and coming to see your practice. When would be good for you?"
• Smile- even on the phone. You really can tell when someone is smiling.

Here is some additional reading on phone interviews: Tips for Phone Interviews.

The Face-to-Face Interview:
Don't go in blindly. Be sure to prepare in advance. Look over this article the night before: Preparing for the Interview.

• Treat the staff with courtesy and respect. A practice owner often feels like his or her staff is like a family and will listen to their opinions, especially if they are negative. On more than one occasion, we have seen excellent candidates not offered an opportunity because they treated a staff member poorly.
• Smile and show some enthusiasm. More candidates are hired because of their personalities and positive attitudes than because specific clinical skills. One high-end cosmetic practice told us they had interviewed six different dentists. They hired the candidate who smiled and appeared to truly enjoy being a dentist, passing on more experienced candidates with less personality and enthusiasm.
• Show sincere interest in the hiring dentist's situation. Understand that the dentist needs to solve a problem. Maybe the practice just lost a key associate or partner. Maybe the practice is growing and cannot keep up with patient demand. Maybe the dentist needs someone to take over the practice when he or she retires. You need to get a clear understanding of the dentist's true motivation for adding an associate. Once you truly understand the needs of the hiring dentist, you can mutually determine if you are the solution.
• Send a thank you note after the meeting. Here is a great example of a post-interview thank you: Thank You Note.

Still nervous? Here is a full blog post on interviewing: Interview Tips.

Step 5. Reviewing Contracts.
A good overview of contracts may be found here (the most relevant information is on the last page of the article): Compensation Considerations.

Step 6. What Can You Expect to Earn?
There are several good sources covering realistic dentist earnings. Here is our own: How Much do Dentists Make?
The Levin Group publishes an annual survey in Dental Economics. The 2012 version can be downloaded here: Levin Group Survey.
The ADA puts out its own numbers, also: ADA Income and Gross Billings.

Step 7. Plan Your Relocation.
If you need to relocate, be sure to plan it ahead of time. Here are a few key points to ponder as you plan: Relocating Tips.

Finding a job can be an intimidating process. I hope these resources will help make the process easier. Please feel free to call us should you have any questions. We are always happy to help.

Posted by Morgan Pace, Senior Dentist Recruitment Consultant with ETS Dental. To find out more, call Morgan at (540) 491-9102 or email at mpace@etsdental.com.

Dentists: Cover Letter, CV, What's Missing?

Proof Book: An Essential Tool for a Successful Interview

On a typical day our recruiting team speaks with more than thirty Dentists who are actively or passively seeking a new Associate position or potential partnership opportunity. Every Dentist and Dental Staff member we speak with understands the importance of putting together a solid cover letter and resume/C.V. Developing a great cover letter and solid CV are very important in landing an interview. But there is one more thing you need: A Proof Book.

Whether you are about to graduate from Dental school or you’ve been in practice for twenty years, it is always beneficial to put together a Proof Book for interviews. Over the years we’ve seen Proof Books tip the scales in a candidate’s favor more than fifty times.

So what is a Proof Book?

A Proof Book is simply a collection of information that encompasses your background, your professionalism, your accomplishments, and your clinical and patient relations acumen. There is certainly no magic format or combination of content, but typically a Proof Book should include some or all of the following:

a. A current CV/Resume
b. Case presentations
c. Before and After photos
d. Production numbers or equivalent
e. Accomplishments
f. Treatment plans
g. Letters of Recommendation
h. References
i. Blank paper for notes
j. Questions for the practice
k. Blank thank-you notes

How do I use it in an interview?

This depends on the interviewer. If the interviewer is taking the lead, you can use some of the sections as back up when you are answering questions about your how you’ve handled various patients and procedures. You can use it to show that you produce $55,000 a month in your current practice. You can use it to prove that you’ve successfully completed advanced training. You can even use it to show off letters of recommendation from patients, professors, or previous employers.
If you take the lead in the interview, you can use your Proof Book to illustrate the key points you want to make during your interview. It is one thing to tell an interviewer you produce $70,000 a month; it is much more impactful to be able to show the interviewer a report that backs up your claim.
A Proof Book gives you the opportunity to advertise your clinical skills when you don’t have the luxury of doing a working interview. A picture is worth a thousand words when you are trying to display the quality of your margins or the aesthetic results of a particularly complicated case. Bringing a few X-Rays can be a great way to exhibit your competency in providing endodontic treatment.
Even if you never open it during your interview, having a Proof Book demonstrates of preparedness and professionalism. I can’t guarantee that if you go to the office supply store, buy a nice binder, and take three hours to assemble a Proof Book that it will always get you the job. What I can guarantee is that creating a Proof Book will give you the advantage over another candidate with similar skills and background.

Written by Mark Kennedy, Owner/Managing Director of Executive Talent Search (ETS Dental, ETS Vision, ETS Tech-Ops). To find out more, call ETS Dental at (540) 563-1688 or visit us online at www.etsdental.com.

Resources for those entering the dentist job market

Here are a few helpful resources for graduating dental students, residents or dentist ending their military commission. For more up to date tips and helpful information follow up on our facebook fan page, twitter, or on our blog.

How much will I make: Data from 2009 Levin Group/Dental Economic Survey (.pdf)

Where do I look for a job: ETS Dental Position Search, Indeed.com job listing aggregator, Careerbuilder.com, DentalTown Classifieds

What should I know going into my job search: Job seeker tips

Traditional Practice or Group Practice: Which is right for you?

Where do I want to live: Area reports and comparisons

How do I write a CV: CV writing tips or email mpace@etsdental.com for a link to ETS Dental’s CV wizard (beta).

What should a dentist cover letter contain: Cover letter sample, Writing a Cover letter

How should I prepare for an interview: Interview tips and questions and What hiring practices are looking for in a candidate

What should I look for in a dental contract: Questions to answer before accepting a job, Employment Contracts - What a New Dentist Should Know and considering an associate position leading to partnership.

Considering starting a practice-

• Financial comparison or scratch start or purchasing: "The Art of the Deal” by Tim Giroux and "’Scratch’ start-up or purchase?" by Rich Seims, DDS


• Financing may not be as difficult to find as you think if you use lenders that understand dental practices: Matsco and Bank of America Practice Solutions.

Dentist Cover Letter Sample for a New Graduate

We are always looking for great ideas on what to write in a cover letter. New or soon to be graduates are definitely in need of substantive items to show they are not just the next run-of-the-mill new grad.

Check out the following:

Dear Practice Owner:

I am a fourth year dental student at the University of Dental School seeking an associate position as a General Dentist in the Happyville, USA area upon my graduation in May 2009. I am looking to work in a friendly environment where I can contribute to practice growth, while broadening my knowledge of advanced dental topics and procedures. As a hardworking and highly motivated individual, I am open to working mornings, evenings and weekends.

Through externships, research and participation in dental organizations, I have used my time in dental school to gain exposure to all branches of dentistry. I have attended many continuing education courses through my involvement with professional organizations and have volunteered and attended lectures at the Dentist Conference Meeting each year. I have received training to become a certified Invisalign provider and possess clinical and research experience with the appliance. While I am confident that my education and experiences have prepared me to diagnose and treat patients in all facets of dentistry, I am excited to enter the dental world where I expect my learning to increase exponentially into the future.

I strongly believe that my perpetually positive attitude, excellent communication skills (including an ability to speak Spanish fluently) and valuable background in Business Administration will allow me to be an asset to your practice. Before entering the field of dentistry, I earned a degree in Management Information Systems from the University and spent a year as a Quality Assurance Analyst at ABC Co., which has given me a fundamental understanding of business principles and will aid in my transition from student to practicing dentist.

I have enclosed my resume for your consideration. I welcome the opportunity to meet with you to discuss my qualifications and experiences in detail. If you have any questions, please feel free to contact me at (555) 555-5555 or via e-mail at email@web.com.

I thank you for your time and consideration and hope to hear from you soon.

Sincerely,


Great Dentist, D.D.S.

This is an actual letter (w/ some obvious edits) received for a new dental graduate. I find that it covers areas not typically noted by some doctors. Make sure to highlight the key training you have recieve. State your goals and aspirations.

Put Your Best Electronic Foot Forward: Email Etiquette

In today’s high-tech world, resumes, cover letters, and job applications are increasingly sent by e-mail. There's a good chance that the first impression you make with a recruiter or hiring manager is your words and their appearance on a computer screen. If your words and how you use them make a poor impact on your reader, your chances for serious consideration immediately weaken.

Before you click on Send, make sure your message will create the impression you intend.

1. Consider your audience and adapt your message accordingly.
2. Stick with the basics when choosing font and point size. Don’t choose a font that
is hard to read or a size that is too large or too small.
3. In plain English, use well-punctuated, complete sentences. Do not use text
message or chat jargon.
4. Be professional when choosing email addresses and recording voice mail greetings.
Having an email address of “love2party@...”, etc. or a voice mail greeting that
is silly or has potentially offensive music in the background will not give a
potential employer a good impression of you.
5. Do your best to find out the name of the person who will be reading your e-mail.
Address your email to that person instead of something generic like “To Whom It
May Concern” or “Human Resources.”
6. If your email is a cover letter, customize it to the position and keep it under
three paragraphs.
7. If you attach a cover letter and resume, make sure the initial email catches the
reader’s attention and makes them want to look further.
8. If you inquire about an open position but do not include a resume, be sure to
provide a phone number with your contact information.
9. Use the email subject line. Writing a short, direct subject line is the “hook” to
getting the message read.
10. Last but not least…spell check and read message for errors before sending.

Employers' Top E-mail Pet Peeves

The following are many employers’ top e-mail pet peeves in the professional setting:
• MESSAGES IN ALL CAPS
• messages in all lower case
• Incorrect, punctuation
• Responding messages that don’t answer the question
• Writing the Great American Novel (e-mails that are too long)
• Sending unnecessarily large attachments
• Not using the subject line—or not changing it to agree with the topic.
• Forwarding non-work related jokes or chain e-mails
• Discussing personally sensitive issue
• Forwarding offensive or off-color jokes or attachments

Read more tips like this in "New Grad Rules for Workplace e-Etiquette."

Reference:
http://www.winadvisorygroup.com/emailetiquette.html

http://www.jobweb.org/studentarticles.aspx?id=2351

Written by Rob Knezovich, Dental Recruiter for the Midwestern US, ETS Dental. You can reach Rob at 540-491-9107 or rknez@etsdental.com

Checklist and Timeline for Graduating Dental Students

Graduation from Dental School is an exciting time, and there is a lot to do. We’ve put together a checklist and timeline of things to consider when working on your job search. We hope this can help you avoid any delays in kicking off your career as a new dentist.

Checklist for Graduating Dental Students

• FIRST! Set your personal career goals by determining your ideal practice setting and financial needs. Try to plan for the first 2 to 5 years of your career. Trust me, this plan will look completely different in 1 to 3 years.
  
• Resume: sample
  
• Cover Letter: sample
  
• Proof Book or Look Book
  
  • Contains case presentations, before/after photos, letters of recommendations, testimonials, production date, etc.
    
• References
  
  • Needs to be professional, academic, or any non-family member
    
  • Three is plenty
    
• Interview Preparation: complete list of tips
  
• License Applications
  
  • States vary so make sure to learn what they require, especially what Regional Board exams they recognize
    
• Other permits: DEA, state controlled substance permit, sedation permits
  
  Other helpful links: http://www.etsdental.com/dentists-specialists/helpful-links/
   
  Timeline: You will need to budget your time and understand factors that may delay your expected start date with a practice. Ideally you need to plan on not starting with a practice for at least six weeks after graduation. Here are some dates or blocks of time to consider.
  

• Graduation Date
  
  • Late May or Early June
    
• Board Scores
  
  • Take your regional exams as early as possible in order to have your scores prior to your graduation
    
  • Many employers won’t show interest unless you have passed your regional board
    
• Job applications
  
• Telephone Interview
  
  • Plan for this to take place within one to three weeks after you submit an application or resume
    
• Face to Face Interview
  
  • Plan for this to take place within one to six weeks after your telephone interview
    
• Licensing process
  
  • Takes 4 to 6 weeks
    
  • Fingerprints: We recommend doing this as early as you can per the state boards’ rules. Sometimes it takes weeks to mail off your fingerprints and wait for your receipt that must accompany your license application
    
  • Background and credential verification: Some states (notably AK, NM, WY and several others) use a third party service for credentialing that will add 30 to 60 days to your license processing time.
    
  • It’s very important to learn which states require applicants to submit their licensing applications in conjunction with state board meeting dates. For example, AK only meets quarterly, and requires applications to be in the office 45 days before that meeting.
    
• Insurance credentialing
  
  • Once you have the license, the job, and a start date, you may still be delayed on production if you must wait for insurance or medicaid credentialing processes. This could take a couple of weeks to several months depending on the state and the insurance companies
    
    

Typical Timeline for a New Doctor to Start Employment
Step	Dateline
Build resume, cover letter	February 1, 2015
Start submitting applications to practices	February 1, 2015
Telephone interviews done	February 28, 2015	1 month
Face to Face Interviews completed	April 20, 2015
Receive offers	May 1, 2015	2 months
Accept Offers	May 9, 2015
Graduation	May 23, 2015
License application completed and submitted	June 1, 2015	3 months
License issued	July 1, 2015
Start employment	July 6, 2015	4 months
Insurance/Medicaid credentialing completed	August 17, 2015	5.5 months
5 to 6 months from starting your search to reaching full capacity as a newly employed associate

Other timeline factors to consider:

• Job search is in rural areas or across the country: Add weeks or months to your search since timing of interviews will likely be determined by your ability to travel and breaks in your school schedule
  
• Spouse or significant other’s schedule
  
• Kids’ schedules
  
• Delays in your clinical requirements completion
  

Written by Carl Guthrie, Senior Account Executive/Dental Recruiter at ETS Dental. For more information, contact Carl directly at 540-491-9104 or cguthrie@etsdental.com

What are hiring dental practices looking for?

What are you feeling while trying to find a job when all the ads you see are for “experienced” general dentists. I speak to GPs everyday that are in the same situation. Don't sell yourself short. If you are seeing the same job ads I am then you should apply to what you see. In this market you cannot restrain from applying to the ads out there. Especially if you are in markets like Southern California, Southeastern Florida, Boston Metro, New York Metro, Atlanta, Metro, etc.

The first step is getting noticed by potential employers. Luckily most practices do not have computers searching CVs for keywords. They are looked at by an actual person. Usually, this is the doctor or office manager. Practices look at resumes for a few things first: Where did you go to school and when did you graduate. Next, they scan over for notable CE, GPR/AEGD programs. They are also looking to see if they know who you are, or if they know any of your references if you listed any.

Everyone is going to put on their cover letter or resume an objective stating how great they are with patients and staff, that they are team oriented, willing to learn, etc. You need to tell the practice what you can do to better their bottom line. Production averages, can you do molar endo, implants, surgical extractions, and more. In this current climate GPs are looking for ways to keep anything they can in house. You have to sell yourself in numbers, as well as in patient care standards and personality. Your personality will come out in a face to face or telephone interview, but you have to get them to take a serious look at you first via what is in your CV and/or letter.

Another important step in increasing your possibility of finding a great opportunity is in networking groups, study clubs, and local dental associations. These are really the way to meet these owners face to face and introduce yourself as an up and coming star in the area. You need to be a networking pro. It is fine being a member of an association on paper, but reach out and start introducing yourself today.

A final note: from experience, when great jobs openings exist with great practices they are rarely advertised on job boards. They are filled by word of mouth. Most of the job openings that I uncover as a recruiter are not listed. I keep in touch with practice owners constantly. When they have a need, it is my job to figure that out from what they are saying, and help they fill that need.

What are hiring dental practices looking for?

What are you feeling while trying to find a job when all the ads you see are for “experienced” general dentists. I speak to GPs everyday that are in the same situation. Don't sell yourself short. If you are seeing the same job ads I am then you should apply to what you see. In this market you cannot restrain from applying to the ads out there. Especially if you are in markets like Southern California, Southeastern Florida, Boston Metro, New York Metro, Atlanta, Metro, etc.

The first step is getting noticed by potential employers. Luckily most practices do not have computers searching CVs for keywords. They are looked at by an actual person. Usually, this is the doctor or office manager. Practices look at resumes for a few things first: Where did you go to school and when did you graduate. Next, they scan over for notable CE, GPR/AEGD programs. They are also looking to see if they know who you are, or if they know any of your references if you listed any.

Everyone is going to put on their cover letter or resume an objective stating how great they are with patients and staff, that they are team oriented, willing to learn, etc. You need to tell the practice what you can do to better their bottom line. Production averages, can you do molar endo, implants, surgical extractions, and more. In this current climate GPs are looking for ways to keep anything they can in house. You have to sell yourself in numbers, as well as in patient care standards and personality. Your personality will come out in a face to face or telephone interview, but you have to get them to take a serious look at you first via what is in your CV and/or letter.

Another important step in increasing your possibility of finding a great opportunity is in networking groups, study clubs, and local dental associations. These are really the way to meet these owners face to face and introduce yourself as an up and coming star in the area. You need to be a networking pro. It is fine being a member of an association on paper, but reach out and start introducing yourself today.

A final note: from experience, when great jobs openings exist with great practices they are rarely advertised on job boards. They are filled by word of mouth. Most of the job openings that I uncover as a recruiter are not listed. I keep in touch with practice owners constantly. When they have a need, it is my job to figure that out from what they are saying, and help they fill that need.

Job Searching in a Saturated or Difficult Job Market

This summer, the Bureau of Labor monthly jobs report stated that the U.S. added only 18,000 jobs in the month of June 2011 and ZERO in the month of August! With over three million people in the U.S. at this time (a number that is growing every second), that statistic is quite an eye opener!

In a tight job market, dentistry is not immune; there are simply not enough jobs for the job-seekers in saturated areas such as Boston, New York, Los Angeles, Phoenix, and Austin to all find opportunities.

At ETS Dental, we speak with dentists and dental staff job-seekers every day who are having a hard time finding opportunities in saturated areas.We want to provide some tips that may help you in your search for stable, long-term employment.

1. Don’t Get in Your Own Way:
The biggest disservice you can do yourself is to think you are the only qualified applicant for the job. In a saturated market you have to sell yourself much more than the practice has to sell itself to you. For example, this summer I posted a job opening in San Francisco, CA. I had ten applicants within two hours. By the end of that week, I had at least 50 to 75 applicants. Your resume, cover letter, attitude, and the things you say have to express what you bring to the table. What skills and experience do you have that will benefit the practice? What sets you apart? Can you speak Spanish? Do you love working with kids? Can you place implants? Can you bring new patients into the practice? Don’t move the conversation straight to how much they will pay you. You don’t even have the job offer yet, and this approach can cost you the job.

2. Expand Your Options:
Most job-seekers we speak with would much rather work for a private practice or small group practice. Corporate dentistry is a last resort or often not something they even want to consider. However, large group and corporate dentistry is growing and here to stay. These practices can offer you stable employment, great training, a guaranteed minimum salary, and benefits. If private and small group practices are not hiring in your area, don’t limit your options.

3. Use an Independent Recruiter:
A few dental recruiters, like ETS Dental, have contact with practices throughout the U.S. Most often we are working on openings that are not advertised in any other channels. Our clients entrust us to locate the right talent to grow their practices. We speak with job-seekers in order to understand their goals and experience. We have the ability to market strong candidates to practices with whom we have built relationships over the years. Sometimes it’s all about who you know, and recruiters are good to know.

4. Volunteer:
Many new graduates can benefit from this in difficult areas. Volunteering can help build or maintain skills, like chair-side communication and building patient rapport. It can even help you connect with other practitioners, and possibly lead to an employment opportunity. Look for volunteer opportunities in free dental clinics, or give your time by participating in free dental care days that may be offered in your community.

5. Shake Some Hands:
Go to dental society meetings. Get online and join discussion groups like Dental Town. Get on LinkedIn. Hand out business cards to every dentist you meet. Drop in and say hello to offices and leave a resume/CV. You can’t be shy in a saturated market. Let people know who you are, and let them know you are looking for an opportunity.

6. Multiple Part-Time Jobs:
Most saturated markets have more part-time openings available than full-time. You should definitely consider trying to get 2 or 3 part-time jobs if you need a full-time income.

7. Relocate:
It’s an extreme measure for many, but for some it can mean the difference in having a career or several short-term, part-time positions or even having nothing at all. Relocating expands your options exponentially. Just make sure you are not expanding your options of relocation to another heavily saturated area.

Check out some earlier articles on this topic:

• Where Are The Jobs?


• Grass Is Greener


• Job Seeker Tips


• What Are Hiring Practices Looking For?

Written by Carl Guthrie, Western Region Account Executive and Dental Recruiter. Contact at cguthrie@etsdental.com or 540-491-9104

CareerBuilder’s Annual College Job Forecast: New Grads Must Step it Up

Do you know someone graduating this spring (and no, watching the “Donna Martin Graduates” episode of old-school 90210 doesn’t count)? Chances are if you do, you’ve sensed or outright listened to them rant about heard their trepidation about entering the “real world” and throwing their hat into the current job market ring. Because, well, the environment right now is not exactly what it used to be for soon-to-be or recent grads. Things are a little tough out there.


The class of 2009 will face the most competitive job market in years, as companies continue to proceed with caution amid economic uncertainty, according to CareerBuilder’s newly released annual college job forecast.The percentage of employers planning to hire recent college grads is roughly half of what it was just two years ago. Only 43 percent of employers plan to hire recent college graduates in 2009, down from 56 percent in 2008 and 79 percent in 2007.


2009 Salaries


Along with the economy, entry-level salaries have taken a bit of a dive. Among those employers planning to hire recent college graduates, more than one in five (21 percent) said they will decrease starting salaries for recent college graduates in 2009 as compared to 2008. But there’s hope! A whopping 68 percent of employers plan to keep initial salary offers the same as last year, and 11 percent will increase them.

• Thirty-three percent of employers plan to offer recent college graduates starting salaries ranging between $30,000 and $40,000.


• An additional 17 percent will offer between $40,000 and $50,000


• Fourteen percent will offer more than $50,000


• Thirty-six percent will offer less than $30,000

“While recent college graduates are facing a highly competitive job market right now, there are still opportunities out there,” said Brent Rasmussen, President of CareerBuilder North America.

“The biggest challenge is showing relevant experience, which employers say is one of the most important factors they look for in applications from recent college graduates. This isn’t limited to professional work experience, so don’t get discouraged. Class work, school activities and volunteering also qualify as relevant experience and can be included in your resume as well.”

So how can new graduates differentiate themselves in the current job market, and what are the absolute faux pas that today’s candidates need to be aware of — and steer clear of? Employers who participated in the survey weighed in below.

Relevant work experience?

I’m pretty sure grads (and candidates in general) should leave that week-long stint with a cult or the Britney Fan Club honorary board member award off their credentials. But with that said, what activities qualify as pertinent work experience for recent college grads to include on their resumes?

• Internships


• Part-time jobs in another area or field


• Volunteer work


• Involvement in school organizations


• Class work


• Involvement in managing activities for sororities and fraternities


• Participation in sports

Hey new grads, don’t do this:

Employers also shared their opinions on the biggest mistakes new grads make when applying and interviewing. Wearers of Spandex unitards and lovers of keg stand Facebook profile pictures, take note:

• Acting bored or cocky - 63 percent


• Not dressing appropriately - 61 percent


• Coming to the interview with no knowledge of the company - 58 percent


• Not turning off cell phones or electronic devices - 50 percent


• Not asking good questions during the interview - 49 percent


• Asking what the pay is before the company considered them for the job - 38 percent


• Spamming employers with the same resume and/or cover letter - 21 percent


• Failure to remove unprofessional photos/content on social media such as social networking pages, Web pages, blogs - 19 percent


• Not sending a thank you note after the interview - 12 percent

CareerBuilder’s Annual College Job Forecast was conducted from February 20 to March 11, 2009 among 2,543 hiring managers and Human Resource professionals. Get the full press release here.

Job Searching in a Saturated or Difficult Job Market

The Dental Associate job market is improving across the country. However, it is still competitive and often challenging in many larger metro areas in the U.S. There are not enough jobs available for the number job seekers in saturated areas such as Boston, New York, Los Angeles, Phoenix, and Austin. At ETS Dental, we speak with dentists everyday who are having a very hard time finding opportunities.

Don’t Get in Your Own Way: The biggest disservice you can do yourself is to think you are the only qualified applicant for the job. In a saturated market you have to sell yourself much more than the practice has to sell itself to you. For example, I just posted a job opening in San Francisco, CA. I had 10 applicants within 2 hours. By the end of the week I will have at least 50 to 75. Your resume, cover letter, attitude, and the things you say have to express what you bring to the table to benefit the practice. What skills and experience do you have that will benefit the practice? What sets you apart? Can you speak Spanish? Do you love working with kids? Can you place implants? Can you bring new patients into the practice? Don’t move the conversation straight to how much they will pay you. You don’t even have the job offer yet, and this approach can cost you the job.

 

Expand Your Options: Most job seekers we speak with would much rather work for a private practice or small group practice. Corporate dentistry is a last resort or often not something they even want to consider. However, large group and corporate dentistry is growing and here to stay. These practices can offer you stable employment, great training, a guaranteed minimum salary, and benefits. If private and small group practices are not hiring in your area, don’t limit your options. 

 

Use an Independent Recruiter: A few dental recruiters, like ETS Dental, have contacts with practices throughout the U.S. Most often we are working on openings that are not advertised in any other channels. Our clients entrust us to locate the right talent to grow their practices. We speak with job seekers in order to understand their goals and experience. We have the ability to market strong candidates to practices with whom we have built relationships with over the years. Sometimes it’s who you know, and recruiters are good to know. 

 

Volunteer: Many new graduates can benefit from this in difficult areas. Volunteering can help build or maintain skills. It helps you learn chairside communication and build patient rapport. It can even help you connect with other practitioners, and possibly lead to an employment opportunity. Look for volunteer opportunities in free dental clinics or giving your time by participating in free dental care days that may be offered in your community. 

 

Shake Some Hands: Go to dental society meetings. Get online and join discussion groups such as Dental Town. Get on LinkedIn. Hand out business cards to every dentist you meet. Drop in and say hello to offices and leave a resume/CV. You can’t be shy in a saturated market. Let people know who you are, and let them know you are looking for an opportunity. 

 

Multiple Part-Time Jobs: Most saturated markets have more part-time openings available than full-time. You should definitely consider trying to get 2 or 3 part-time jobs if you need a full-time income.

 

Relocate:  It’s an extreme measure for many, but for some it can mean the difference in having a career or several short-term, part-time positions or nothing at all. Relocating expands your options exponentially. Just make sure you are not expanding your options of relocation to another heavily saturated area. Check out some earlier articles on this topic:

• Where Are the Jobs
• Choosing Where to Practice
• Grass is Greener Outside the City

 

Written by Carl Guthrie, Western Region Account Executive and Dental Recruiter. Contact at cguthrie@etsdental.com or 540-491-9104